Cancelling a payment

From the Payments tab on the dashboard, select the pending payment you want to cancel and click on the batch ID.

On the next page, select the payment you want to cancel. You can select 1 payment in the batch or all payments and press delete.

You will be asked to confirm that you would like to cancel the payment or batch.

Cancelling a batch

From the Payments tab, select the Show by Batch option.

Locate the batch you want to delete. You can search the batch ID, the description or use the filter option and search the date range or currency. Select the batch and press delete.

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